User Stories | 10 Tips For Writing Good User Stories

10 Tips For Writing Good User Stories
Roman Pichler | Mar 07, 2022 (Update)

1 Users Come First
2 Use Personas to Discover the Right Stories
3 Create Stories Collaboratively
4 Keep your Stories Simple and Concise
As <persona>,
I want <what?>
so that <why?>.

5 Start with Epics
6 Refine the Stories until They are Ready
7 Add Acceptance Criteria
8 Use (Paper) Cards
9 Keep your Stories Visible and Accessible
10 Don’t Solely Rely on User Stories

Author = Roman Pichler


Mobile Apps | Luxury Banking

Mobile Banking Case Study: Luxury Banking App UI / UX Design
UXDA | Undated (2019/2020??)

How to create luxury banking app UI / UX design

Step 1. Find heroes of your story
key user personas
Step 2. Open your heart to users’ feelings
Empathy Map
Step 3. Create a map of banking app user journey
Customer Journey Map (CJM)
Step 4. Fit the service conceptual model to users mental model
Information Architecture
Step 5. Transform user scenarios into user flows
Low Fidelity (LoFi) user flow maps
Step 6. Draw detailed blueprints of the future banking app
High Fidelity (HiFi) wireframes
Step 7. Catch visual mood that inspires
Light Bank interface
Step 8. Design the Key Concept that sets visual language
Key Design Concept
Step 9. Create proof of concept
Our goal was to prepare a concept of a visually stunning banking UX design displaying the implementation of the most important and basic user scenarios. A total amount of 30 screens were prepared and integrated into a clickable InVision prototype. Also, a motion design video was created specially for this digital banking case study.
Endless accounts
Useful details
Rich opportunities
Instant payments
Careful assistant
Attractive notifications
Customized appearance

Step 10. Create banking design system
Financial Design System

Get UXDA research-based white paper “How to win the hearts of digital customers”:
PDF File =

Author = Alex & Andrew & Linda (UXDA)


10 Tips For Creating Agile Personas

Personas are a powerful technique to describe the users and customers of a product in order to make the right product decisions.

  1. Get to Know the Users
  2. Keep your Personas Concise
  3. Distinguish User and Buyer Personas
  4. Choose a Primary Persona
  5. Make your Personas Believable
  6. Focus on the Main Benefit or Problem
  7. Connect Personas and User Stories
  8. Visualise your Personas
  9. Don’t Forget to Adjust Your Personas
  10. Recognise when Personas are not Appropriate

Author = Roman Pichler

A Simple Persona Template

Personas are a great way to capture our knowledge about the users and customers and their needs. But writing effective personas and providing enough but not too much information can be challenging. This blog post introduce a simple yet powerful template that helps you write great personas.

Author = Roman Pichler

PDF | Persona Template

Download Persona Template

Author = Roman Pichler