Inside the Story of How H-E-B Planned for the Pandemic
Texas Monthly | March 26, 2020
(…) The grocer started communicating with Chinese counterparts in January and was running tabletop simulations a few weeks later. (But nothing prepared it for the rush on toilet paper.)
A fantastic read on how a company – H-E-B, based in San Antonio, TX – proactively prepared for the COVID-19 crisis, learning from past experience and focusing on best possible practices at all levels.
Before the Outbreak
Trying to Keep Up
The Great Unknowns
Authors = Dan Solomon & Paula Forbes (Texas Monthly)