A great Scrum Master…
- Ensures the entire team supports the chosen Scrum process;
- Manages the impediments that exceed the self-organizing capabilities of the team and it prevents them in achieving the Sprint Goal;
- Recognizes healthy team conflict and promotes constructive disagreement;
- Is prepared to be disruptive enough to enforce a change within the organization;
- Understands the power of a self-organization;
- Understands the value of a steady sprint rhythm and does everything to create and maintain it;
- Knows how to truly listen and is comfortable with silence;
- Understands the strength of coaching and has learned some powerful questions by heart;
- Teaches the Product Owner how to maximize ROI and meet objectives;
- Is also competent with XP, Kanban and Lean.
A day in the life of a Scrum Master:
- Start the day with an open and curious mind (and in my case some good coffee)
- A good first question to consider is “How can I improve the live of the Scrum Team by facilitating creativity and empowerment?”
- Remember: your agenda is as good as empty! Except for the Daily Scrum and maybe some other Scrum events
- You attend the Daily Scrum as an observer. You listen to what is and isn’t being said.
- You consider some of the questions I’ve mentioned earlier.
- Based on your observations you determine your next steps. This might be coaching, consulting, teaching, facilitating, mentoring, managing, problem solving, conflict navigating or… just sitting with the team, listening and watching the team.
- Doing “nothing” is a perfect activity for a Scrum Master! The biggest pitfall for a Scrum Master is being too busy and not noticing what is really going on.
Author = Barry Overeem